How Linkcom and Microsoft are helping Portuguese companies automate their administrative processes

For years, business administration was based on a set of manual, repetitive and inefficient processes: paper forms, Excel sheets shared via email, approvals over the phone or in person, and a constant reliance on operational tasks that did not add value to the business. This scenario was not only time-consuming — it was an obstacle to innovation.

Today, the context is different. With the increasing digitalization of organizations, and the urgent need to reduce costs, increase efficiency and ensure compliance with deadlines and regulations, automation is no longer a luxury — it is a strategic priority.

It is in this scenario that Linkcom, in partnership with Microsoft, is supporting dozens of Portuguese companies in the transition to a more intelligent, fluid and scalable administrative operation.

 

From manual processes to intelligent systems

Administrative teams remain the silent engine of any organization. However, they also continue to suffer from operational overload. Processes such as internal approvals, order entry, equipment management, or financial reporting are time-consuming and error-prone. With the right technology, this can change — and is changing.

At Linkcom, we have helped our customers transform the way they operate through the Microsoft Power Platform, with emphasis on:

• Power Apps – Custom applications for managing requests, approvals, records and internal automations.

• Power Automate – Automatic workflows between systems like SharePoint, Outlook, Teams or ERP.

• Power BI – Analysis of operational data with real-time dashboards for reporting and management.

• Copilot and AI Builder – Integration of artificial intelligence into administrative flows, for faster and more automated decisions.

 

Practical applications with impact

In sectors such as healthcare, higher education, public administration and industry, we have concrete examples of clients who:

• They accelerated the onboarding process for new employees

• Automated invoice and expense approval

• Reduced response times and duplication of work between departments

• They ensured traceability and history in all internal flows

 

The impact is clear: fewer errors, more agility, less operational burden and more time for what really matters.

 

How do we start this journey with our customers?

The process always begins with a practical and realistic analysis of the existing operation:

• What are the most manual and critical processes?

• Where are the most hours wasted?

• What data is scattered and where can it be integrated?

 

Based on this diagnosis, we design the appropriate solution, aligned with the tools that the organization already uses (such as Microsoft 365), we develop the necessary applications and monitor adoption among the teams.

 

The time to automate is now

If a few years ago digitalization meant simply leaving paper behind, today it means creating intelligent flows that anticipate tasks, eliminate redundancies and promote team autonomy.

At Linkcom, we believe that technology only makes sense when it solves a real problem. That’s why we put the user at the center of our solutions and work side by side with organizations to create practical, safe solutions adapted to the Portuguese reality.

We want to continue to be the partner that helps companies evolve with confidence. If your organization is ready to take that step, talk to us.