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DRaaS: active safeguard for your business

  • leonorgoncalves48
  • Jul 14
  • 2 min read

Updated: Jul 15

Conceptual image of business continuity with icons of servers, cloud, security shield, and a team meeting, representing the strategic importance of DRaaS

When we talk about Disaster Recovery as a Service (DRaaS), the first image that emerges is often technical and simplistic: replicated backups in the cloud, automatic failover, defined recovery times.

Important? Definitely. But insufficient to explain the real role that DRaaS can and should play in a modern organization.

 

Disaster Recovery isn't a plan for IT engineers—it's a management discipline that prepares the organization to make decisions when everything is at stake.

It's very easy to underestimate the cost of panic:

  • Who authorizes downtime?

  • When is plan B activated?

  • Who communicates with customers and regulators?

  • What version of data do we accept to restore?

 

DRaaS isn't just for technically restoring systems. It empowers management to make informed decisions, with clear options and known consequences.

Without this plan, recovery ceases to be a process—and becomes a chaotic discussion at the door of a burned-out server or in the midst of a ransomware attack.

 

The uncomfortable truth about a culture of continuity: Many companies claim to have Disaster Recovery—because they have backups. Or because they signed a DRaaS contract that promises fantastic Recovery Time Objectives (RTO).

But they don't have a culture of continuity.

  • They don't test.

  • They don't know who makes decisions in a crisis.

  • They don't discuss trade-offs between cost, data and time.

DRaaS doesn't magically solve this problem. But it does force people to talk about it.

 

When hiring a serious service, the organization is faced with questions it doesn't want to ask:

  • What is the real cost of downtime per hour?

  • Which systems are really critical?

  • Are we willing to pay for 2 hours of recovery? What about 24?

  • Who is responsible for activating the plan?

In this sense, DRaaS is less of a technical product and more of an organizational maturation process .

 

From technical failure to reputational failure: Failures are inevitable. But what destroys value isn't the failure itself—it's how you respond.

A well-implemented DRaaS doesn't guarantee that nothing will fail. It guarantees that if it fails, it fails gracefully:

  • With a tested plan.

  • With transparent communication.

  • With consistent data.

  • With known and assumed impacts.

In a world where customer trust can be lost overnight, DRaaS isn't just about recovery. It's about reputation preservation.

 

A service, not just technology: It's tempting to reduce DRaaS to "cloud infrastructure with pretty buttons." But the difference between recovery and downtime lies in the service:

  • Consulting to identify critical systems.

  • Setting realistic goals.

  • Regular testing.

  • Continuous review of the plan as the business changes.

Technology without service is just wasted capacity.

 

Disaster Recovery as a Service is many things. But above all, it's active insurance.

 

Not in the passive sense of "having something to show the auditor." But in the sense of ensuring real responsiveness , on the day when failure is not a possibility, but a certainty. At Linkcom, we believe that DRaaS is not a product sold, but a conversation. A difficult conversation—about priorities, costs, impacts, and decisions. Because only after this conversation can a real solution be designed that protects the business, customers, and your reputation.

 

 
 
 

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