Device as a Service (DaaS)

For decades, IT equipment management in companies followed a traditional model: purchasing hardware, managing it internally, and replacing it every 4–5 years — often already at a critical point of obsolescence or failure. This approach led to large investments, unpredictable expense spikes, compatibility issues, and a constant burden on IT teams.

With the widespread use of the cloud, the SaaS (Software as a Service) model, and digital transformation, a new mindset has emerged: technology should be a service, not a fixed asset. At the same time, the rise in remote and hybrid work — accelerated by the pandemic — has brought new challenges in mobility, security and remote technical support.

It was in this context that Device as a Service (DaaS) began to gain traction. Initially driven by large manufacturers such as Dell and others, the model quickly evolved into more flexible solutions, offered by integrators and technology partners, with services tailored to the reality of each company.

Today, DaaS is a natural response to the demand for operational efficiency, agility and cost control in corporate IT.

 

What is Device as a Service (DaaS)? DaaS is a model for providing all-inclusive IT equipment (such as laptops, desktops, tablets or smartphones) on a monthly subscription basis. Instead of purchasing the devices in a traditional way, the company "rents" the equipment along with integrated management, maintenance, technical support and replacement services.

It's a similar approach to what we already know in the software world with Software as a Service (SaaS) — but applied to hardware.

 

While it can vary, a typical DaaS service includes:

• Updated equipment suitable for the employee's role;

• Custom configuration and installation;

• Remote management and technical support;

• Preventive and corrective maintenance;

• Quick replacement in case of damage or theft;

• Collection and recycling of obsolete equipment;

• Usage and performance reports.

  
  

 

What are the main advantages of DaaS for companies?

1. Predictable and operational costs

DaaS transforms the initial investment into monthly expenses (OPEX), with fixed monthly fees that facilitate budget planning.

2. Always up-to-date technology

The aging of the computer system is prevented. Devices are renewed cyclically, increasing productivity and reliability.

3. Less burden on the IT department

The technical and logistical management of the equipment is outsourced, freeing up the internal team for more strategic tasks.

4. Enhanced security

With centralized management, devices can come equipped with advanced security solutions, monitoring and remote wipe.

5. Simple scalability

It’s easy to add or remove equipment as employees join or leave, which is ideal in dynamic environments.

6. Sustainability

Controlled renewal and recycling of devices contributes to a reduced ecological footprint.

 

Does this model make sense for your company? DaaS is suitable for any organization, but it is especially useful for:

• Companies expanding or restructuring;

• Teams with employees in a hybrid or remote model;

• Businesses with multiple locations;

• Organizations seeking greater control, security and productivity in their IT asset management.

  
  

Device as a Service represents a paradigm shift: equipment is no longer viewed merely as physical goods to be acquired, but as strategic services that support the business.

At Linkcom, we follow this evolution and offer DaaS solutions adapted to the reality of each client — with a focus on simplicity, agility and added value.

If your company wants to ensure current technology, financial predictability and more efficient IT management, perhaps it is time to rethink the traditional model and embrace the future with DaaS.

 

Do you want to modernize the way your company manages IT equipment? Talk to Linkcom and find out how a customized DaaS solution can reduce costs, increase productivity and simplify IT management.

 

Contact us today and transform your technology park into a truly valuable service. 👉 linkcom.pt/