Case Studies > Childcare sector
An established childcare company enhanced operational efficiency and IT security by upgrading its infrastructure to meet new requirements beyond MedicineOne, in collaboration with Linkcom
This established childcare company modernized its IT infrastructure by deploying a local server, upgrading workstations, and enhancing backup and security systems. The solution improved system reliability and performance, strengthened data protection, and supported secure, scalable operations—reinforcing the company’s commitment to operational efficiency, cybersecurity, and future growth through technology.
INDUSTRY
Childcare
CHALLENGE
The company relied on the MedicineOne application but had unmet requirements needing integration into a new IT solution. The existing infrastructure was outdated and insecure, with slow, unreliable backup capacity and unstandardized, aging work equipment, limiting productivity and scalability for future expansion, such as a new clinic in Porto.
OUTCOME
The company now benefits from a modern, secure, and scalable IT infrastructure supporting operational efficiency, cybersecurity, and future growth. Backup processes are faster and more reliable, workstations are standardized and upgraded, and the environment is prepared for expansion to new locations.
SOLUTIONS
Linkcom implemented a comprehensive “Equipment and Services” package, including the deployment of a local on-premises server for centralized file services, automated backup for physical and virtual assets, integration with Azure AD and Microsoft 365, SonicWall firewall for network security, and Ruckus R350 access points for improved WiFi connectivity. Modern workstations and backup software were also deployed to enhance performance and security.
PLATFORMS
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On-premises local server infrastructure
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Microsoft 365 with Azure Active Directory integration
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SonicWall firewall for network security
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Ruckus R350 wireless access points
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Backup software for physical and virtual environments
PROFESSIONAL & MANAGED SERVICES
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IT infrastructure standardization and modernization
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Deployment of security and backup solutions
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Network security enhancement and WiFi optimization
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Provision of modern workstations and devices
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Managed IT services with dedicated hours for ongoing support and maintenance
CUSTOMER
“Thanks to UDS Enterprise technology and administration, costs are reduced, while enhancing security, backup, and user experience"
João Pinote – IT Manager
Situation
The childcare company was relying on the MedicineOne application to support its daily operations. However, additional requirements arose that MedicineOne could not fulfill, necessitating the integration of new functionalities within a revamped IT solution.
To address these needs, Linkcom implemented a modern and scalable infrastructure designed to complement the existing systems while laying the groundwork for future expansion to new locations, such as Porto.
The solution involved deploying a local server to serve as a central repository, providing essential services including file sharing, backup management, and secure authentication synchronized with Azure Active Directory and Microsoft 365.
Security was significantly enhanced through the integration of a SonicWall firewall, ensuring robust protection against cyber threats. WiFi connectivity was optimized by deploying Ruckus R350 access points, delivering reliable and high-performance wireless coverage.
Additionally, the project included upgrading both fixed and mobile workstations, as well as deploying comprehensive backup software to safeguard all physical and virtual assets. These improvements collectively ensured operational efficiency, strengthened cybersecurity, and provided scalability to support the company’s ongoing growth and evolving IT requirements.
Solution
Linkcom delivered a comprehensive “Equipment and Services” package designed to standardize and secure the client’s IT infrastructure while supporting future scalability.
Central to this solution was the deployment of a local on-premises server, which served as a repository for critical services, ensuring centralized management and accessibility.
File services were consolidated to enhance collaboration among users and to safeguard important data. To ensure data protection and business continuity, automated and robust backup solutions were implemented, covering both physical servers and virtual machines. The integration with Microsoft 365’s Azure Active Directory provided secure, centralized, and unified user management across the infrastructure.
Network security was significantly strengthened through the deployment of a SonicWall firewall, protecting both internal and external communications from potential cyber threats. Wireless connectivity was optimized using Ruckus R350 access points, delivering reliable and high-speed WiFi coverage throughout the facility.
To further enhance the client’s IT environment, modern workstations—including desktop PCs, laptops, monitors, phones, and TVs—were supplied, standardizing and upgrading the overall work experience. Additionally, backup software was deployed to guarantee the integrity, availability, and recoverability of all IT assets, ensuring ongoing operational resilience.
Outcome
The solution delivered both immediate and strategic benefits to the client. Infrastructure security was significantly enhanced, providing stronger protection for data and communications across the entire environment.
Backup processes were improved to become faster, more reliable, and supported by increased storage capacity, thereby minimizing the risk of data loss.
The modernization and expansion of workstations effectively supported the company’s growing team, contributing to a noticeable boost in overall productivity. Furthermore, the infrastructure was designed with scalability in mind, fully prepared to support the upcoming Porto clinic as well as any future expansions required by the client.
In addition to the technical upgrades, the client also acquired a managed services package, which includes a dedicated block of hours for ongoing IT management and maintenance. This arrangement ensures continuous support and proactive system upkeep, helping to maintain operational stability and address issues promptly over the long term.
“Our VDI solution gives companies like Cofaco the ability to manage their entire desktop environment centrally, with greater security, lower costs, and full flexibility — especially valuable for teams working across multiple locations or remote facilities.”
Linkcom's VDI specialist
About Linkcom
Linkcom is a trusted provider of end-to-end IT solutions, specializing in secure infrastructure, cloud services, and modern workplace technologies. We design, implement, and manage digital environments tailored to each client's operational needs — whether on-premises, hybrid, or fully cloud-based.
With a client-centric approach, we support organizations at every stage of their digital transformation journey, helping them modernize systems, improve resilience, and adopt innovative solutions that drive performance and long-term growth.
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